| Mark H. McCormack |
| Be flexible & strive for consistency- |
| While being free with your praise never |
| let people rest on their laurels– |
| To manage consistently U have to behave |
| consistently– |
| The ability to delegate more than any- |
| thing else separates good managers from |
| bad ones– |
| Short term greed can be terminal |
| Start with the BEST— |
| Candor is powerful, effective & under |
| used |
| People in business want to do business |
| with winners– |
| Exposure to a good idea speaks for itself |
| A chance encounter presents opportunity |
| Position the facts to get the desired |
| result |
| 80% of your business is done with 20% of |
| your customers |
| Be ethical, be moral – & be aware of the |
| joys of silence– |
| Business maturity—the ability 2 post- |
| pone instant gratification & 2 adjust 2 |
| the timetable of others |
| A good general common sense rule of |
| timing: Don’t blurt out anything– |
| Many good ideas fail because the timing |
| is not correct– |
| Fear of failure is a positve motivator– |
| It shows you care |
| Rejection is rarely personal |
| Learn the trick of blending in & sticking |
| out at the same time |
| Loyalty is another form of Trust |
| People who merely work up to their |
| capabilities don’t become stars |
| How good are you at resisting impulsive |
| actions? |
| Discipline Yourself |
| Luck is the residue of diligence– |
| Everyone makes errors–Learn from them |
| The most important asset in life is a |
| sense of humor–an ability to laugh at |
| yourself or the situation |
| Legitimate flattery can be quite seductive |
| False flattery is transparent & can easily |
| backfire |
| The quickest way to make a lasting |
| negative impression is to waste some- |
| ones time |
| Consider doing the opposite of what |
| someone expects. Often it’s remarkably |
| effective– |
| It is the little things you say & do that |
| often make the most enduring |
| impression– |
| Nothing blocks insight into other people |
| more than your own ego– |
| Insight demands opening up your senses, |
| talking less and listening more |
| Insight allows you to see beyond the |
| present– |
| The real self – one’s true nature – can’t |
| change color to suit its enviroment– |
| Your boss is judging you by your: 1) |
| Commitment-2)Attention to detail-3) |
| Immediate Follow-up— |
| |
Principles Never Fail 